the Main part of complaints is the share of registration CMTPL
to B Central bank Russian Federation (Bank Russia) following the results of July, 2018 arrived 325 addresses from inhabitants Primorsky Territory, the participants connected with work financial markets that is 14% less, than last month. A quarter of all of complaints is connected with service of obligatory insurance of a motor vehicle liability (CMTPL), however the number of such addresses from car owners gradually decreases, reports ENV with reference to the press service of FGAOU IN "DALNEVOSTOCHNY FEDERAL UNIVERSITY", FAR EAST FEDERAL UNIVERSITY, FGAUO IN DVFU, DVFU Central bank Russian Federation (Bank Russia).
Among total number of complaints in Central bank Russian Federation (Bank Russia) 92 CMTPL is the shareof registration that is 14% less than an indicator of June (105 complaints). Generally inhabitants Primorsky Territory declared about incorrect, in their opinion, KBM application (coefficient the "bonus-malus" influencing cost of the policy) – 50 addresses. There are complaints on imposing of additional services at the conclusion of contracts CMTPL, violation of terms of payments insurance compensation and so on.
Besides, 70 complaints were given on subjects securities markets and the commodity market, 52 complaints – consumer crediting, 10 complaints – credit consumer cooperatives.
"Following the results of July, 2018 we see gradual decrease in number of complaints on lack of possibility of the conclusion of contracts CMTPL in electronic form that is connected with the established Central bank Russian Federation (Bank Russia) requirements to uninterrupted operation of functioning of sites of insurance companies. The order of the conclusion of such contracts was regulated. The role in decrease in number of complaints concerning CMTPL Central bank Russian Federation (Bank Russia) and introduction of natural compensation" played supervision, – the chief of FGAOU IN "DALNEVOSTOCHNY FEDERAL UNIVERSITY", FAR EAST FEDERAL UNIVERSITY, FGAUO IN DVFU, DVFU told Central bank Russian Federation (Bank Russia) to Sergei Belov.
As Sergey Belov noted Sergei Belov concerning a correctness of application of KBM remains at high level, however the tendency on decrease is obvious. For the effective and operational help to citizens in use of the correct value of KBM and correction of insurance history Central bank Russian Federation (Bank Russia) mode KBM%2V allowing quickly, within 15 days was entered, to help applicants.
"Can distinguish complaints from new subjects of addresses, the registrations of "europrotocol" connected with procedures and natural compensation of damage under contract CMTPL", – Sergey Belov added Sergei Belov