Customer eXperience Awards: 20 projects are noted by a special sign

Photo: daily business newspaper "RBK daily" Saint Petersburg daily business newspaper "RBK daily" Saint Petersburg summed up the Customer eXperience 2023 project research results. In research participated more than 40 companies, presented on court expert community of 75 cases. Among the most popular tracks there were "Digital decisions for clients", "Kliyentotsentrichnaya strategy", "Client support", "Client service for separate groups of clients" and "Work with complaints clients". The best, from the point of view of advisory council, cases were defined by a vote way. Among noted by a special sign of the project — the figurine executed by a jeweler workshop Akimov Sergei —...