"Pole" started the virtual assistant for internal technical support

2023: Start of the virtual assistant for internal technical support Company "Polyus" uses the virtual assistant Polina for automatic processing of addresses of employees on the hot line of technical support. The project is realized by PUBLIC JOINT-STOCK COMPANY "ROSTELECOM" with use of speech technologies companies BSS which reported about it on October 25, 2023. robots enter tasks call acceptance of staff of companies, clarification of an essence of the address and creation of inquiries. For example, Polina can get the demand for repair of the equipment, replacement of account materials, desktop control, etc. Introduction...