Solutions of BSS on a grant RFRIT twice reduce load of contact centers

Russian ON on the basis of speech technologies BSS saves Digital2Speech of companies to 50% of working hours of operators, reducing load of contact centers twice. Tools of a platform allow to increase quality of work of staff of call centers and offices. Development replaces with BSS foreign speech platforms of such producers as Omilia, Nuance, Verint. The platform includes the voice assistant, a chat boat, speech analytics, voice Biometric technologies and automation of proceeding call-downs. ON allows to create under individual requirements of companies the virtual assistant for the remote...