The staff of registries of the Kirov policlinics develops communicative skills

The main objective of courses – to increase overall performance of administrators and quality of communication with patients Improvement of quality of rendering the medical care – an important aspect of developments health care branches. It includes the whole complex of tasks, including formation of effective mechanisms of communication with patients on each of stages of the address to the medical organization. The first link with which the patient interacts, the staff of registry is. Their professional knowledge and ability effectively to interact with people in many respects define how as a result the patient will estimate level...