Public joint-stock company "Bank VTB" Capital of Investments: to 60% of client addresses now it is processed in a chat

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To 60% of addresses of clients of Public joint-stock company "Bank VTB" the Capital of Investments is processed in a chat. Average speed of the answer makes 30 seconds. Clients on broker service can get at any convenient time advice, having called to the round-the-clock hot line or in a chat in a mobile application of Public joint-stock company "Bank VTB" my Investments. About 5500 client inquiries are daily processed...
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Vladimir Mikhaylovich Potapov
Last position: Head of Department of broker service, senior vice-president, chairman of the board of directors (PUBLIC JOINT-STOCK COMPANY "BANK VTB")