"Avantern the telematics" accelerated processing of addresses of users of systems monitorings transports with help ITSM 365

2022: Introduction of the cloudy solution of ITSM 365 on February 8, 2022 "ABAHTEPH Telematics", one of companies, providing service in the field of Globalnaya navigatsionnaya sputnikovaya sistema (GLONASS) and GPS - monitoring, reported that introduced the cloudy solution of ITSM 365 (NAUMEN Group) for processing of demands for ten types of services. Since the project beginning in system more than 45 thousand addresses on technical support, and also installation, service and repair the telematic equipment were accepted. The need for automation of work of service of technical support arose because of rapid growth of number of addresses. The ITSM 365 platform on the basis of Naumen SMP became a place...