The head of MKB considers that banks ceased to perceive the client as person

@Interfaks
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Moscow. October 29. INTERFAX.RU - In a pursuit of technological effectiveness banks even more often began to perceive clients simply as digital record, it is necessary not to forget about a kliyentotsentrichnost, the chairman of the board of the Moscow Credit Bank (MCB) Vladimir Aleksandrovich Chubar considers. He told it at the Euroasian economic forum in Verona. "It seems to me that we is too far as bankers we go to figure and clients for us become simply record more and more, - he told. - All of us it is less and we become for it (a digital platform - IF) the person less. We become any clear less and less...
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Herman Gref
Last position: President, Chairman of the board (PJSC Sberbank of Russia)
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Andrey Leonidovich Kostin
Last position: The president — the chairman of the board (PUBLIC JOINT-STOCK COMPANY "BANK VTB")
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Vladimir Aleksandrovich Chubar
Last position: Advisor to director general (LLC "Concern "Rossium")