I am the veteran of work. Since 2017 I have the 3rd group of disability. But the second month to me privileges are not considered when charging rent. Why?

A question from: Mikhail Zhuglayev, Saransk "Most likely, one of the bases not granting a privilege is debt on payment for premises... Record Ya veteran of work. Since 2017 I have the 3rd group of disability. But the second month to me privileges are not considered when charging rent. Why? for the first time there were News of Saransk and Republic of Mordovia "the Capital With"...