KAMAZ increases availability of training of dealer experts

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Training center of "KAMAZ" – The regional institute of the advanced technologies and businesses (CHOU DPO "RIPTIB") transferred the majority of programs for service and operation the KAMAZ automotive equipment to a format of distance learning. In total 12 such courses are developed and introduced.

On passing of a theoretical course to the worker are given 15 days then it hands over the control test. After successful the representative of the dealer is paid back in kind the invitation to practice. At institute it is necessary to hand over repeatedly the test according to the theory. The confirmed knowledge employees goes for practice in educational laboratories RIPTIBA. Not handed over the entrance test will be able to tighten the theory on a course of practical training. Also the institute limited number of a repeating an examination of house dough. Now specialists of the dealer centers are given only three attempts.

I heads, and employees treat training honestly. They understand that without professional development far will not leave. The equipment becomes complicated, requirements of customers grow, competitors do not doze. And one of the main competitive advantages – faultless service – begins with qualification of an agregatchik, the mechanic, the diagnostician. Can exclude negligence cases from certain employees also the dealer companies which allocate considerable funds for training. Obvious steps in they are to create to workers of a condition for full training.

availability of training plans to raise

CHOU DPO "RIPTIB" further. In plans for 2018 – development of audiobooks on service and operation the KAMAZ automotive equipment. It is one more of instruments of distance learning, along with manuals online. Besides, is planned to transfer to a remote format courses on sales automotive equipment and spare parts. New forms of education are developed taking into account wishes of dealers. Close cooperation RIPTIBA with the dealer centers allows to create unique training courses on automotive equipment KAMAZ which have no analogs in Russian Federation and abroad.