Earlier Central bank Russian Federation (Bank Russia) submitted to the credit organizations recommendations about creation of the available environment for clients with disability, elderly and handicapped citizens, and experts of NAFI found out, what financial services these groups of citizens use most often and what barriers thus face.
In December, 2017 at meeting of the working group of Central bank Russian Federation (Bank Russia) on increase of availability of financial services for disabled people, the elderly and handicapped population the site PUBLIC JOINT-STOCK COMPANY ROSBANK was recognized as the best on level of availability to people with violations of sight and awarded by USABILITYLAB.<"10>" certificate