The WORK ORGANIZATION WITH ADDRESSES of CITIZENS in Management of Department of federal service for state registration, Inventory and cartography on Kaliningrad region

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the work Organization with addresses of citizens in Federal Registration Service is carried out by

according to the Federal law of May 2, 2006

No. 59-FZ "About an order of consideration of addresses of citizens Russian Federation", the resolution of Government of the Russian Federation of August 16, 2012. No. 840 "About an order of giving and consideration of complaints on decisions and actions (inaction) of federal executive authorities and their officials, federal civil servants, officials of the state off-budget funds Russian Federation, and also State corporation "Rosatom" and her officials", and also "The instruction about the work organization with addresses and a personal reception of citizens in Federal Registration Service", Federal Registration Service of August 26, 2015

the ORDER of the DIRECTION of ADDRESSES of CITIZENS

· It is possible to send the appeal to Management to one of the next ways:

· in writing by mail: 236040 Kaliningrad, General Sommer St., 27;

· in writing by fax: 8 (012) 536-987;

· by filling of a special form on the official site Federal Registration Service;

· through Management e-mail: ;

· through the Departmental center of telephone service Federal Registration Service 8-800-100-34-34;

· by personal transfer of the written address to Management through office (Kaliningrad, General Sommer St., 27, incorporated bank. 129, 1 floor);

· during personal reception by officials of Management.

Citizens can send to

to Management both individual, and collective addresses.

According to article 7 of the Federal law of 02.05.2006 No. 59-FZ "About an order of consideration of addresses of citizens Russian Federation" the citizen in the written address specifies by

the surname, a name, a middle name, (the last – in the presence) the e-mail address if the answer has to be directed in shape electronic documents, and the postal address if the answer has to be directed in writing. The citizen has the right to attach to such address necessary documents and materials in an electronic form or to direct the specified documents and materials or their copies in writing.

the ORDER of RECEIVING by CITIZENS of INFORMATION ON QUESTIONS of CONSIDERATION of ADDRESSES

can Receive information on questions of consideration of addresses daily on the working days Monday through Thursday from 8-30 till 17-30 and on Friday from 8-30 till 16-15 with a lunch break from 12.30 till 13.15 by phone: (4012) 596-622, 596-960.

the TERM of CONSIDERATION of ADDRESSES of CITIZENS

the Address is subject to obligatory registration within three days from the date of its receipt.

the Address which has arrived in Management, is considered within 30 calendar days from the date of its registration.

In exceptional cases the term of consideration of the written address can be prolonged by

no more than for 30 days. The author of the address is notified on extension of term of consideration in writing.

the Term of consideration of complaints within the resolution of Government of the Russian Federation of 16.08.2012 No. 840 makes

15 working days from the date of their registration in the body authorized on their consideration if shorter terms of consideration of complaints are not established by the body authorized on their consideration.

the ORDER of CONSIDERATION of ADDRESSES

the Registered addresses are transferred by

for the report to the chief of the department, his deputies or goes directly to structural divisions of Management for consideration in essence.

Address

on the questions which are not entering a field of activity Federal Registration Service, within seven days with for registration go to other government bodies according to their competence with the cover letter on what authors of addresses are in writing notified.

On addresses in which surnames of authors and their return postal or e-mail addresses are not specified, answers are not given to

(addresses about prepared, made or perfect illegal act, and also about the person, it preparing, making or made, are sent with cover letters to law enforcement agencies).

the Address which contains obscene or offensive expressions, life threats, to health and property of the official, and also members of his family, can be left without answer on the substance of the questions raised in it, and to the citizen who has directed the address, is reported about inadmissibility of abuse by the right.

In case the answer on the substance of the question raised in the address cannot be given to

without disclosure of the data which are the state or other secret protected by the law, the citizen is notified on impossibility to give the answer on the substance of the question posed from communication with inadmissibility of disclosure of the specified data.

In case the solution of the questions raised in the address is within the competence of several government bodies, local governments or officials, address copies within seven days from the date of registration go to the appropriate government bodies, local governments and whether to officials.

Management has the right to make the decision on the correspondence termination with the citizen on a question to which to it repeatedly (three and more times) written answers in essence, provided that next went and earlier directed addresses went to Management and new arguments or circumstances are not given in the next message. The author of the address is notified on the specified decision.

the Answer to the address, is sent to the citizen in writing to the postal address or in shape electronic documents to the e-mail address specified in the address.

the ORDER of the ORGANIZATION AND CARRYING OUT the PERSONAL RECEPTION OF CITIZENS

the Personal reception of citizens is carried out by the chief of the department, his deputies, chiefs of structural divisions of Management or the persons authorized by them on the questions which are within their competence, on preliminary record according to the schedule of a personal reception of citizens approved by the order of Management.

Preliminary record of citizens on personal reception is carried out by

according to their written and oral addresses by contact phones of chiefs of structural divisions (see. the table or according to the reference "70"> )

Record of citizens on personal reception to the head, deputy heads of Management is carried out by https://rosreestr.ru/site/feedback/poryadok-rassmotreniya/< through the Management reception by phone: 8 (4012) 596-859 on the working days Monday through Thursday from 8-30 till 17-30 and on Friday from 8-30 till 16-15 with a lunch break from 12.30 till 13.15.

SCHEDULE of the PERSONAL RECEPTION OF CITIZENS

Chief of the department Apasova Svetlana , first Tuesday of month
of Kaliningrad, General Sommer St., 27, incorporated bank. 301 ph. 8-4012-596-859, 13:30-17:30;

Deputy head of Management Yeroshchenko Vyacheslav , First Thursday of month of Kaliningrad, General Sommer St., 27, incorporated bank. 415 ph. 8-4012-596-859, 13:30-17:30;

Deputy head of Management Kuznetsov Maxime Aleksandrovich, Third Tuesday of month of Kaliningrad, General Sommer St., 27, incorporated bank. 207 ph. 8-4012-596-859, 13:30-17:30;

Deputy head of Management Turishchev Alexander , First Monday of month of Kaliningrad, General Sommer St., 27, incorporated bank. 301 ph. 8-4012-596-859, 13:30-17:30;

Head of department of the state registration of real estate objects of inhabited appointment Konovalchuk Victoria , First and third Wednesday of month
of Kaliningrad, General Sommer St., 27, incorporated bank. 310 ph. 8-4012-596-578, 596-593, 13:30 - 17:30;

Head of department of the state registration of uninhabited real estate objects Yudin Alexander , First and third Monday of month
of Kaliningrad, General Sommer St., 27, incorporated bank. 309 ph. 8-4012-596-572, 596-616, 13:30-17:30;

Head of department of the state land supervision, geodesy and cartography
Zakharenko Oksana , First Thursday of month of Kaliningrad, General Sommer St., 27, incorporated bank. 111 ph. 8-4012-596-650, 596-633, 13:30-17:30;

Head of department of land management, monitorings lands and cadastral assessment of real estate Shumeyko Andrey , Second Thursday of month of Kaliningrad, General Sommer St., 27, incorporated bank. 134 ph. 8-4012-596-599, 596-686, 13:30-17:30;

the Head of department of control and to supervision in the sphere of the self-regulating organizations
Baranovsky Vladimir Mikhaylovich, the First Tuesday of month of Kaliningrad, General Sommer St. 27, incorporated bank. 201 ph. 8-4012-596-577, 596-621, 13:30-17:30;

Chief of the Baltic department Melnik Alexander , First and third Thursday of month of Baltiysk, Mayakovsky St., 12 ph. (40145) 3-72-49, 3-74-47, 13:30-17:30;

Chief of Svetlogorsk department Dobshikova Tatyana , First and third Thursday of month of Svetlogorsk, Kaliningrad pr, 47, incorporated bank. 11 ph. (40153) 2-22-72, 2-25-70, 13:30-17:30;

Chief of Guards department Mitichkin Alexander , First and third Thursday of month of Gvardeysk, Shkolny Lane, 2, incorporated bank. 5 ph. (40159) 3-39-70, 3-16-59, 13:30-17:30;

Chief of the Soviet department Blokhin Dimitri , First and third Thursday of month of g.Sovetsk, Vorovskogo St., 2, incorporated bank. 10 ph. (40161) 3-12-21, 3-43-00, 13:30-17:30;

Chief of Chernyakhovsk department Demidenko Irina , First and third Thursday of month of Chernyakhovsk, Dachnaya St., 1, incorporated bank. 1 ph. (40141) 3-37-12, 3-37-16, 13:30-17:30;

Chief of Gusevsky department Kozyakova Anna , First and third Thursday of month of Gusev, Pobedy St., 31, incorporated bank. 1 ph. (40143) 3-53-63, 3-26-25, 13:30-17:30;

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