. The correspondent of newspaper "Komsomolets Kaspiya" decided to postpone a campaign for "veteran" until fall. Pier, by this time everything will calm down, and the scale of turns for references will be not so grandiose. But there was all not and it is simple. This text the very interesting seemed to us — we publish it without reductions. Seven, eight … Somewhere so
Having had heard plenty of "horror films" about turns in some hundred people, about lists of people on the waiting list which were formed from three o'clock in the morning and were transferred the next day, about "neotlozhka" for the pensioners who have not passed tests in the Astrakhan heat, decided to postpone the heroic campaign on instances for "veteran" until fall. There was, however, a defeatist thought not to go anywhere and absolutely to refuse compensation, but after July increase of municipal tariffs she herself fell off. At pension in 13 with kopeks of thousands of rubles which is considered quite good, and to payment only for heating apartments in 3 thousand a month, even small money in the family budget will be not superfluous.
While I was tormented by doubts in expediency of receiving the help from the state for a high-powered work, the situation changed towards improvement. Completion date of submission of documents was twice transferred: since October 1 for November 1, then for January 1, 2018. The authorities listened to plaints of pensioners and other exempts, and minsots the region agreed with the large municipal enterprises about exchange of information. There was a chance what to bypass with the hand given behind the reference eight organizations is necessary not and, respectively, to endure as much turns, and at least a half. If carries.
One write, two in mind
to Count that at monthly payment and transfer of indications of counters everything housing and communal services workers will provide correct information, it would be naive. Since the beginning of introduction of a payment for overhaul our house saves money on the special account, but in receipts JSC "Sotsialnye garantii" to all house from month to month some years in the column "overhaul" are exposed the payment sum, and periodically and "are long". Means, this "debt" will get out and at information transfer in a social security.
Other example from personal experience: at the beginning of July even before storm by exempts of LLC "RTS ASTRAKHAN" managed to carry out verification of accounts on the electric power. Received the reference that I have no debts. And in a month the receipt with a debt came to some thousands. And to the fortuneteller do not go, these "debts" will be and in information transferred to a social support. Whatever one may do, and turns not to avoid. Preliminary record in electronic form is not present neither on a site of a social service, nor in Gosuslugakh (it is not clear why not to make it? ) . Therefore went on October 11 in the second half of day how on television responsible persons of the regional ministry supposedly then advised turns much less, in the Center of social support of the population Leninsky rayon on Botvin St., 14 B.
to "For what us so? "
of People was much, but it is not critical. In ten minutes, being the sixth in turn to the operator issuing coupons, received not the coupon, and the recommendation – to come tomorrow to the 8th morning already with certificates of lack of debts on payment for phone, housing services and overhaul as the house on the special account, and for today coupons already are not present. Preliminary record this day was conducted for January 19 on 14 numbers a day, the others – in live turn. Three demanded references managed to be received without excess efforts within two hours in the nearest office of mobile communication and at the chairman of condominiums.
in the Morning on October 12 at even closed doors of the center of a social support me were met by huge turn. Only to get inside, it was necessary to register at activists. Where there is no order, people self-organize. Lists are formed, on hearings, in four-five mornings and are transferred on relay. In 7 h. 45 minutes I was written down by the 106th on an entrance. Exactly in 8 in the center began to start till 10-15 people with an interval five-seven minutes to avoid a crush. At the operator I received the coupon with number 94, in about 5 minutes on an electronic board was highlighted that in turn of 114 people. It is strange that coupons are issued by the employee, instead of the machine gun. The difference in number of visitors according to the list and numbers of coupons was formed probably because of those who, having registered, nevertheless did not come to opening.
Not all visitors came behind compensation registration to utilities. Many filed documents on subsidies, children's grants and the other benefits of a social support. Documents for compensation were accepted by two operators. On service of each visitor left from 5 to 15 minutes, and even it is more. Elderly people badly hear, not quickly think, some had to repeat the same information several times. All communication of operators with clients happens in the general hall, no partitions are present. People on the waiting list forcedly become witnesses of this communication. As, however, and to operators it is necessary to work at a huge congestion of the people having the conversations. Not so positive.
– Today many numbers do not respond. To see, did not live, – old women gloomy made jokes.
Here where to sociologists to study public opinion on an occasion of welfare of our pensioners. The self-control and resistance to stress of employees of the center can envy and regret with all the heart only them not less sincerely. It is remarkable that the waiting list for receiving subsidies and compensations on Household management company one on numbering of coupons, but those who came to make out compensation, caused separately and forward that caused fair and rough indignation of "subsidnik". They have too rigid terms of documents and home know.
my turn suited in three and a half hours after center opening. All process of acceptance of references took less than five minutes. I was told that further I will receive all necessary information by mail. And here standing in a queue for me the man was not lucky, in vain suffered. It had not a full package of documents for receiving compensation by aged parents. Though, according to him, the day before it consulted with the girl issuing coupons, what documents need to be submitted. As they say, human factor. By the way, among information which has been hung out at the stand and walls of the center, such list of necessary documents I did not find. And he would help people to solve the problem quicker and reduced a center employee occupation.
the Imperial gift
On the same day the girlfriend who already finishes the epic of obtaining references on compensation as the veteran of work, presented to me a "spare" talonchik in "Social guarantees". I estimated this imperial gift on October 19, without waiting for the answer from a social service. It is better perebdet … Having entered the 9th mornings a financial settlements center with the coupon No. 16, I left it in half an hour already with the certificate of lack of debts. The turn was from three people on six operators. Seven more visitors stood to the administrator behind talonchik for November 9. Can after all when want …
to Wait and hope
to me needed to wait Now when the promised letter from which I learn who from housing and communal services workers considers will come from the center of social support that I ran into debt to them. When it will be, it is not known. But to go on own initiative "on an advancing" again to LLC "RTS ASTRAKHAN" for repeated verification of accounts for heating, hot water and the electric power there are neither forces, nor desire. There still hours-long turns. I hope that in AESK and RTs nevertheless will deal with my imaginary thousand debts for the electric power, arisen of anywhere in one and a half months after obtaining the reference on lack of these debts. But at our system of utility payments it is impossible to be sure of anything sure there is also the second option on which it is a little hope, – everything housing and communal services workers will consider that debts for me are not present, and then fight for compensation payments can be considered successfully complete. About how events will develop, I will tell our readers.
