"How to satisfy debts? " – the most popular question to "the hot line" JOINT-STOCK COMPANY "SITIMATIK" in Murmansk in May

All since the beginning of year in contact center of Murmansk branch JOINT-STOCK COMPANY "SITIMATIK" from inhabitants 20017 calls arrived. 1293 from them – on May holidays. The average waiting time of the answer to lines does not exceed 35 seconds, the operator helps addressed to solve a problem on the average in 3 minutes. Monday through Saturday works to five call center operators. On the average in days to the hot line of branch about 200 calls from consumers, and during the peak periods interfaced to release of receipts on payment of municipal services on the address with arrive, this indicator can make about 300-400...