Public joint-stock company "Bank VTB" became the winner of the award European Contact Centre & Customer Service Awards

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Only Public joint-stock company "Bank VTB" European Contact Centre %26 Customer Service Awards won six awards the international competitions and became the only Russian company, received an award of the international jury in the <8> Innovations and <9> technologies block. The team of Public joint-stock company "Bank VTB" on customer service in a chat became only on an award which was noted by an appreciation of jury competitions. The intelligent voice robot, to helping bank to work with arrears, is created on the basis of a technical solution...