JOINT-STOCK COMPANY "RAYFFAYZENBANK" expanded possibilities of contact center on the basis of solutions of Avaya

Project Customers: JOINT-STOCK COMPANY "RAYFFAYZENBANK" (JOINT-STOCK COMPANY "RAYFFAYZENBANK" Bank) Moscow; Financial services, investments and audit Contractors: Krok, Avaya Russian Federation and Commonwealth of Independent States Product: Avaya Aura Communication Manager On base: Avaya Aura Contact Center Second product: Avaya Aura Call Center Elite Third product: Avaya Call Management System project Date: 2019/02 - 2019/08 Technology: The Call-centers contractors - the 185th projects - 1048 systems - the 314th vendors - 146 Technology: IP-telephony contractors - the 218th projects - the 866th systems - the 348th vendors - 185 2019: The project on modernization...